www.Royal-Painting.com - FAQ
 
1.  Could I order the painting which I like?
2.  Is the information of order safety?
3.  What is the discount policy?
4.  Are you wholesaler or manufacture?
5.  What payment do you accept?
6.  Can I get back my payment if I am not satisfy your painting?
7.  Can I change the painting's aspect ratio?
8.  Do you have quanity limited for order?
9.  What is your transportation?
10.  How long I can get my goods?
11.  Is it safty to buy on your web?
   
  Any problem please contact us freely.
   
1.  Could I order the painting which I like?
  Yes, of course. You can send the ptoto to us by e-mail or mail it to us. And let us know the dimension, then we will give you the price.
 
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2.  Is the information of order safety?
  Yes, it is. We sincerely protect your personal information and keep it as top secret. We do not sell or share our customer's information in any way.
 
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3.  What is the the discount policy?
  The Discount Policy
 
Total you purchased
(one time)
Discount For Example
0 To 500 0 percent No Discount >>>get money back 0
501 To 1000 5 percent Total=1,000 >>>get money back 1,000*5%=$50
1001 To 1500 10 percent Total=1,500 >>>get money back 1,500*10%=$150
1501 To 2000 15 percent Total=2,000 >>>get money back 2,000*15%=$300
2,001 and up 30 percent Total=5,000 >>>get money back 5,000*25%=$1,250
  NOTE :
The total you purchased not include the shipping cost, because it is paid for express company not us.
   
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4.  Are you wholesaler or manufacture?
  We are manufacture and we sell our product to the world, so it is cheap that you buy from us. Further more we guarantee our quality and good service. What are you warry about?
 
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5.  What payment do you accept?
  We accept the following payment method.
1). Western union
2). T/T or Transfer (Bank To Bank)
3). PayPal
4). Credit card (any major credit card)
5). Cash
About the detailed information of payment, please click here.
 
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6.  Can I get back my payment if I am not satisfy your painting?
  We guarantee quality. Also we have a 30-days refund guarantee to protect our customers if you are not satisfied with our products. You can ask refund your payment if you are not satisfied after receipt painting. You only need to send us the painting by express(painting no damage same as we send to you). We will return 100% payment to you after receipt the painting except the freight. Because the freight is paid for the express company not us.
 
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7.  Can I change the painting's aspect ratio?
  Yes. Please email us your request. We can change the painting's size, adjust its aspect ratio, or modify its color per your request.
 
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8.  Do you have quantity limited for order?
  Oil painting : NO Minimum
Stretchet bars : $1000 at least
 
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9.  What is your transportation?
  We delivery our product all world by express, by air and by sea.
Door to door express, like : TNT, DHL, AAE etc...
It need 60kgs by air, and 200kgs by sea. If delivery by air and by sea, you have to clear the customs and bear the charge for clearing, and charge the fee of transportation from the port to your home.
 
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10.  How long I can get my goods?
  If you buy from our stock, you can get in 5-7 days through express. If you buy by order, we need 2-4 weeks to finish it.
 
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11.  Is it safty to buy on your web?
  Yes, it is very safty. Our web will bring you to PayPal website to arrange payment. It is not directly paying on our website. PayPal is a global leader in online payments, the fast easy safe way to pay. https://www.paypal.com
 
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